πŸ“–
English
  • πŸ‘‹Welcome to Fizen!
  • General introduction to Fizen
    • πŸš€βœ¨ Fizen’s story
      • Why
      • How
      • Our Actions
      • Fizen ecosystem
    • πŸ—οΈβœ¨ Products
      • Fizen Super App
      • Fizen Pay Payment Gateway
      • Fizen Ramp
    • 🍻✨ Practical applications
      • Cardless and Cashless travel
      • Cross-Border E-commerce
      • Scalability
  • Investment Opportunities
    • πŸ“ˆInvest in FIZEN token
      • FIZEN Token
      • Token Allocation
  • Cooperation & Business
    • 🀝Integrate your token to Fizen for payments
      • Integrating tokens and NFTs of GameFi projects
      • Integrate Stablecoin
    • πŸ–ΌοΈNFTs
      • Storing and displaying NFTs
    • πŸ’΅Business Collaboration
      • Fizen Pay Payment Gateway Distribution Partner
  • USER MANUAL
    • πŸ“±Fizen Super App
      • ✨ Fizen Super App basics
      • Download Fizen
      • Wallet & Account
        • Set up wallet
        • Adding more accounts
        • Reset wallet & Export Private Key
        • Import token & NFT to your wallet
      • FiPoint
        • Earn
        • Redeem
        • Send & Swap
        • Saving
      • Referral
        • Refer friends to get FiPoint
        • P2P Commission
      • Fizen P2P
      • Giftcard
      • Binance Giftcard
      • Swap
      • Manage NFTs
        • Send & receive NFTs
        • Hide & unhide NFT
      • WalletConnect
    • πŸšͺFizen Pay - Crypto Payment Gateway
      • For customers
      • For merchants
        • Sign up
        • Balances
          • Balances in Smart Contract
            • Withdraw manually
            • Withdrawal history
          • Balances in your wallet
        • Invoices
          • Invoice statuses
          • Filter invoices
          • Invoice details page
          • Create an invoice
          • Cancel an invoice
          • View payment details
          • Mark an invoice as resolved or refunded
        • Point of Sale (POS)
          • Create a POS
          • Help your customers pay using a POS
          • Edit/Disable/Delete a POS
        • Payments
          • Payment Statuses
          • Filter payments
          • Payment details page
          • Mark a payment as resolved
          • Mark a payment as refunded
        • Account settings
          • Account information
          • Two-step verification
          • Payment settings
          • Auto-withdrawals
          • API keys vΓ  Webhook subscription
          • Close account
        • Crypto settings
  • Information
    • πŸ–₯️Technology
    • πŸ“°Press Kit
    • ☎️Contact and community
    • ‼️Disclaimer
    • πŸ“‘Terms and Conditions
    • ❓FAQs
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On this page
  1. USER MANUAL
  2. Fizen Pay - Crypto Payment Gateway
  3. For merchants
  4. Payments

Payment Statuses

Payments could have one of the following statuses:

STATUS
Description
Possible actions

PENDING

A payment transaction is detected on the blockchain, but has not been validated yet

You can mark this payment as refunded.

COMPLETED

The payment was received, the received amount was equal to the original amount.

You can mark this payment as refunded.

UNDERPAID

The payment was received, but the received amount was less than the original amount.

You can mark this payment as resolved or refunded.

OVERPAID

The payment was received, but the received amount was more than the original amount.

You can mark this payment as resolved or refunded.

DELAYED

The payment was received, but the payment transaction was detected later than 24 hours after the payment request was created.

You can mark this payment as resolved.

MULTIPLE

More than one payment transaction was detected for the payment request.

You can mark this payment as resolved or refunded.

RESOLVED

The invoice has been marked as resolved by you.

You can mark this payment as refunded instead (if you have not before).

REFUNDED

The invoice has been marked as refunded by you.

You can mark this payment as resolved instead (if you have not before).

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Last updated 1 year ago

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