Withdraw manually

1. Click on the Withdraw button next to the cryptocurrency you want to withdraw

The Withdraw button will be disabled if:

  • The balance of the cryptocurrency is 0 (which means you have nothing to withdraw)

  • The balance of the cryptocurrency is from payments whose status is UNDERPAID, OVERPAID, DELAYED, MULTIPLE, or OTHER.

You have to mark these payments as resolved or refunded in order to withdraw their funds.

See more: How to mark payments as resolved

See more: How to mark payments as refunded

If the Withdraw button is enabled, a confirmation modal will appear.

Explaination of the image:

The actual amount received in your wallet may differ a little from the Est. amount to be received due to the volatility of the gas fee.

If the Est. Amount to be received is negative, meaning the Amount to be withdrawn is less than the Est. gas fee to withdraw it, then you cannot withdraw.

See more: Is there a minimum amount that I need to withdraw?

See more: Is there a maximum amount that I can withdraw?

After you click Confirm, the withdrawal process will begin. Normally you will receive the funds in your wallet after a few seconds to a few minutes.