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English
  • πŸ‘‹Welcome to Fizen!
  • General introduction to Fizen
    • πŸš€βœ¨ Fizen’s story
      • Why
      • How
      • Our Actions
      • Fizen ecosystem
    • πŸ—οΈβœ¨ Products
      • Fizen Super App
      • Fizen Pay Payment Gateway
      • Fizen Ramp
    • 🍻✨ Practical applications
      • Cardless and Cashless travel
      • Cross-Border E-commerce
      • Scalability
  • Investment Opportunities
    • πŸ“ˆInvest in FIZEN token
      • FIZEN Token
      • Token Allocation
  • Cooperation & Business
    • 🀝Integrate your token to Fizen for payments
      • Integrating tokens and NFTs of GameFi projects
      • Integrate Stablecoin
    • πŸ–ΌοΈNFTs
      • Storing and displaying NFTs
    • πŸ’΅Business Collaboration
      • Fizen Pay Payment Gateway Distribution Partner
  • USER MANUAL
    • πŸ“±Fizen Super App
      • ✨ Fizen Super App basics
      • Download Fizen
      • Wallet & Account
        • Set up wallet
        • Adding more accounts
        • Reset wallet & Export Private Key
        • Import token & NFT to your wallet
      • FiPoint
        • Earn
        • Redeem
        • Send & Swap
        • Saving
      • Referral
        • Refer friends to get FiPoint
        • P2P Commission
      • Fizen P2P
      • Giftcard
      • Binance Giftcard
      • Swap
      • Manage NFTs
        • Send & receive NFTs
        • Hide & unhide NFT
      • WalletConnect
    • πŸšͺFizen Pay - Crypto Payment Gateway
      • For customers
      • For merchants
        • Sign up
        • Balances
          • Balances in Smart Contract
            • Withdraw manually
            • Withdrawal history
          • Balances in your wallet
        • Invoices
          • Invoice statuses
          • Filter invoices
          • Invoice details page
          • Create an invoice
          • Cancel an invoice
          • View payment details
          • Mark an invoice as resolved or refunded
        • Point of Sale (POS)
          • Create a POS
          • Help your customers pay using a POS
          • Edit/Disable/Delete a POS
        • Payments
          • Payment Statuses
          • Filter payments
          • Payment details page
          • Mark a payment as resolved
          • Mark a payment as refunded
        • Account settings
          • Account information
          • Two-step verification
          • Payment settings
          • Auto-withdrawals
          • API keys vΓ  Webhook subscription
          • Close account
        • Crypto settings
  • Information
    • πŸ–₯️Technology
    • πŸ“°Press Kit
    • ☎️Contact and community
    • ‼️Disclaimer
    • πŸ“‘Terms and Conditions
    • ❓FAQs
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On this page
  • One-time use backup codes
  • Secondary authentication
  1. USER MANUAL
  2. Fizen Pay - Crypto Payment Gateway
  3. For merchants
  4. Account settings

Two-step verification

PreviousAccount informationNextPayment settings

Two-step authentication protects your Fizen Pay account with an additional level of security, which helps keep your account safe. If compromised, your finances, customer details, and transaction information are at risk.

One-time use backup codes

If you lose your phone or otherwise can't get authentication codes by your Google Authenticator app, you can use backup codes to bypass 2-step authentication.

Important: Once you use a backup code to sign in, that code becomes inactive. You can get a new set of 10 backup codes when you have 3 or fewer backup codes left.

Step 1. Too see your backup code, click View backup codes button.

Step 2. Enter your Google Authentication code, or click Use Password to enter your password instead.

Step 3. Click Download to download your backup codes.

When you have 3 or fewer backup codes left, you can click Generate more to get a new set of 10 backup codes.

Secondary authentication

Fizen Pay enables you to use your one-time use backup codes to reset your 2-step verification device if you lose access to your old device. You should navigate to the Secondary authentication section and follow the steps below.

Step 1. Click Change device

Step 2. Click Use backup code or Use password when asked to enter Google Authentication code.

Step 3. Enter one of your one-time use codes or your password.

Step 4. Follow the instructions to set up a new 2-step verification device.

For security reasons, we're unable to reset your 2-step verification if you're unable to recover with your one-time use backup codes and password.

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