πŸ“–
English
  • πŸ‘‹Welcome to Fizen!
  • General introduction to Fizen
    • πŸš€βœ¨ Fizen’s story
      • Why
      • How
      • Our Actions
      • Fizen ecosystem
    • πŸ—οΈβœ¨ Products
      • Fizen Super App
      • Fizen Pay Payment Gateway
      • Fizen Ramp
    • 🍻✨ Practical applications
      • Cardless and Cashless travel
      • Cross-Border E-commerce
      • Scalability
  • Investment Opportunities
    • πŸ“ˆInvest in FIZEN token
      • FIZEN Token
      • Token Allocation
  • Cooperation & Business
    • 🀝Integrate your token to Fizen for payments
      • Integrating tokens and NFTs of GameFi projects
      • Integrate Stablecoin
    • πŸ–ΌοΈNFTs
      • Storing and displaying NFTs
    • πŸ’΅Business Collaboration
      • Fizen Pay Payment Gateway Distribution Partner
  • USER MANUAL
    • πŸ“±Fizen Super App
      • ✨ Fizen Super App basics
      • Download Fizen
      • Wallet & Account
        • Set up wallet
        • Adding more accounts
        • Reset wallet & Export Private Key
        • Import token & NFT to your wallet
      • FiPoint
        • Earn
        • Redeem
        • Send & Swap
        • Saving
      • Referral
        • Refer friends to get FiPoint
        • P2P Commission
      • Fizen P2P
      • Giftcard
      • Binance Giftcard
      • Swap
      • Manage NFTs
        • Send & receive NFTs
        • Hide & unhide NFT
      • WalletConnect
    • πŸšͺFizen Pay - Crypto Payment Gateway
      • For customers
      • For merchants
        • Sign up
        • Balances
          • Balances in Smart Contract
            • Withdraw manually
            • Withdrawal history
          • Balances in your wallet
        • Invoices
          • Invoice statuses
          • Filter invoices
          • Invoice details page
          • Create an invoice
          • Cancel an invoice
          • View payment details
          • Mark an invoice as resolved or refunded
        • Point of Sale (POS)
          • Create a POS
          • Help your customers pay using a POS
          • Edit/Disable/Delete a POS
        • Payments
          • Payment Statuses
          • Filter payments
          • Payment details page
          • Mark a payment as resolved
          • Mark a payment as refunded
        • Account settings
          • Account information
          • Two-step verification
          • Payment settings
          • Auto-withdrawals
          • API keys vΓ  Webhook subscription
          • Close account
        • Crypto settings
  • Information
    • πŸ–₯️Technology
    • πŸ“°Press Kit
    • ☎️Contact and community
    • ‼️Disclaimer
    • πŸ“‘Terms and Conditions
    • ❓FAQs
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On this page
  1. USER MANUAL
  2. Fizen Pay - Crypto Payment Gateway
  3. For merchants
  4. Payments

Mark a payment as resolved

PreviousPayment details pageNextMark a payment as refunded

Fizen Pay enables you to mark a payment whose status is UNDERPAID, OVERPAID, DELAYED, or MULTIPLE as resolved to help with management.

Also, you need to mark those payments as resolved or refunded in order to withdraw those funds to your wallet.

Step 1. Click on the payment you want to mark as resolved to open its Payment details page

Click Mark as resolved.

Step 2. Input your notes (optional) and click Resolve.

By that, you have successfully marked your payment as resolved.

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